Client Bill of Rights
At 360 Tax Solutions, LLC we take great pride in providing our clients with world-class service. Meeting the individual needs of our clients is our primary concern and we require our employees and our affiliates to abide by the same standard. To ensure that every client is treated in a fair and ethical manner, we have made the following promise through our Client Bill of Rights. Rooted in this philosophy is the fact that every 360 Tax Solutions, LLC client has both important rights and responsibilities.
As a client of 360 Tax Solutions, LLC you have the right to:
⁎Monitoring and regular reviews of financial plans, accounts, investments, insurance policies and applicable legal and tax documents.
⁎Have your calls and emails returned promptly.
⁎Receive accurate and timely statements on your account.
⁎Have complicated financial concepts explained in simple English.
⁎Have any error acknowledged and corrected without delay.
⁎Never receive a recommendation that has not been thoroughly investigated in advance.
⁎Be treated with the utmost respect and integrity at all times.
⁎Receive honest advice and feedback even if it’s hard to hear.
⁎More than just a business relationship, a genuine personal relationship that takes your circumstances, values and goals into consideration at all times.
⁎Trust that your financial advisor is knowledgeable, registered and up to speed with important developments that have the potential to impact you.
⁎Be fully informed about all strategic decisions regarding your accounts.
*Have privacy carefully guarded; never have personal information shared with others not entitled to it.
As a client of 360 Tax Solutions, LLC your responsibilities are:
⁎Fully disclose accurate information about your financial status and investment
objectives, including goals, risk tolerance and other pertinent details.
⁎Ask any questions you have about recommendations we make.
⁎Ensure you understand and are comfortable with strategies, investments, risks, costs and fees associated.
⁎Immediately notify us of any changes in your financial situation and of major life events such as divorce, loss of a loved one, loss of a job, or other significant occurrence.
⁎Be honest with your advisor on another firm’s investment accounts or those you personally manage.
⁎Read all sales literature and prospectuses provided to you.
⁎Keep yourself informed about important financial issues and discuss these with your advisor.
⁎Let us know if we fail to meet your expectations, or don’t understand or agree with any actions taken.
Securities offered through The O.N. Equity Sales Company. Member FINRA /SIPC. One Financial Way Cincinnati, Ohio 45242. (513) 794-6794
Investment Advisory services offered through O.N. Investment Management Company.
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